Trusted Non-Medical Home Care in Waterbury, Connecticut
Compassionate companion and homemaker servicesfor seniors and families, so your loved one can staysafely at home, and you can breathe a little easier.
You're Not Alone
You Shouldn't Have to Figure This Out Alone
Watching a parent or loved one struggle with daily tasks — bathing, getting around the house, managing meals, or simply having someone to talk to — is one of the hardest things a family goes through. You want them safe. You want them comfortable. And you want to know someone trustworthy is there when you can’t be.
That’s exactly what Highland Caregivers is here for. We provide non-medical home care in Waterbury, CT and surrounding communities — matching families with trained, background-checked caregivers who treat every client with the respect and patience they deserve.
Whether your loved one needs a friendly companion a few hours a week or consistent daily support, we’ll build a care schedule around their life — not the other way around.
Families Served
what we offer
Non-Medical Home Care Services Tailored to Your Family
Every service we offer is designed to help your loved one live comfortably and independently at home — with the right amount of support, exactly when they need it.
Companion Care
Loneliness affects health just as much as physical limitations. Our companions provide genuine connection — conversation, shared activities, outings, and a consistent, familiar presence your loved one can look forward to.
Personal Care Assistance
For seniors who need a helping hand with bathing, grooming, dressing, or getting around safely, our trained caregivers provide dignified, hands-on support — always with patience and respect.
Dementia & Memory Support
Around-the-clock presence and nighttime support for seniors who need more than daytime care — or whose families need coverage through the night.
Best for: Loved ones diagnosed with Alzheimer's, Parkinson's, or other forms of dementia.
Overnight & Live-In Care
When your loved one needs support through the night or around-the-clock presence, we provide flexible overnight and live-in caregiver arrangements — so no one has to be alone when it matters most.
Homemaker Services
A safe, clean home is the foundation of comfortable living. Our homemakers help with light housekeeping, laundry, meal preparation, and organizing — keeping the household running smoothly.
State of Connectcut Authorized
Highland Caregivers is proud to be a Medicaid-approved provider for the Connecticut Home Care Program for Elders.
For many older adults, staying at home is not only preferred but
also where they feel safest, most comfortable, and most
independent. Through the Connecticut Home Care Program for
Elders, eligible individuals may receive in-home support services
covered by Medicaid, helping reduce the financial burden on
families while allowing seniors to remain in the community.
At Highland Caregivers, we provide compassionate, reliable non-
medical home care designed to support daily living, safety,
independence, and peace of mind. Our caregivers can assist with
personal care, companionship, meal preparation, medication
reminders, light housekeeping, mobility support, errands, and
routine daily activities.
Our goal is simple: to help older adults remain safely at home
while giving families confidence that their loved one is receiving
dependable, respectful, and culturally sensitive care.
As an approved provider, Highland Caregivers works with eligible
clients, families, care managers, and referral partners to help
coordinate quality in-home care under the Connecticut Home
Care Program for Elders.
Need Assistance?
If you or a loved one may qualify for Medicaid-covered home care services, Highland Caregivers is here to help you understand your options and take the next step with confidence.
Call Highland Caregivers today to learn more about Medicaid-covered home care through the Connecticut Home Care Program for Elders.
Financial Solutions
Payment Options That Support Your Family
We work closely with structural regional platforms and private insurance options to ensure your home care arrangements remain continuous and seamless.
Medicaid-approved through the Connecticut Home Care Program for Elders
Long-term care insurance support
Private pay care options
We Accept Long-Term Care Insurance
Highland Caregivers works with many long-term care insurance policies, giving families more options when arranging in-home care.
While not every home care agency accepts or supports long-term care insurance, our team helps families navigate the process by providing the documentation and service records often required for claims.
If your loved one has a long-term care insurance policy, Highland Caregivers can help you take the next step toward using those benefits for quality in-home care.
Why families choose us
Home Care You Can Actually Trust
Inviting a caregiver into your home is a significant decision. You deserve to know exactly who is coming through that door — and why they're qualified to care for someone you love. Here's what sets Highland Caregivers apart.
CT Registered Agency
We are a Connecticut-registered Homemaker-Companion Agency (HCA #2270) — meaning our operations meet the state's licensing standards.
Bonded & Insured
Every client engagement is backed by our bonding and insurance — protecting your family and your home.
Background-Checked
Every caregiver is thoroughly screened before they ever enter a client's home. No exceptions.
Flexible Scheduling
From a few hours a week to overnight and live-in care — we build the schedule around your loved one's needs.
24/7 Emergency Support
Emergencies don't wait for business hours. Our team is reachable around the clock when your Waterbury family needs us.
Locally Owned & Based
Our office is right here at 276 Highland Ave. We're invested in this community — and it shows in how we work.
Getting Started
Care Can Begin in as Little as 24 Hours
We've made the process as simple as possible — because when your family needs support, the last thing you want is a complicated intake process.
Reach Out
Call us at (203) 819-7494 or fill out our contact form. Tell us a little about your loved one's situation — no commitment required.
We Match Your Family
We take time to understand your loved one's personality, daily routines, and care preferences — then match them with a caregiver who's the right fit.
Care Begins
In most cases, we can have a caregiver placed and services underway within 24 to 72 hours of your initial call.
What Families Are Saying
Real Families. Real Stories.
"We used this agency for my grandmother. They were awesome! All the aides were kind and reliable. If an aide called in sick they had the shift covered before we even knew there was an issue (I've worked home health for 20 years and know that is a rarity for nurses aides). I would have no hesitation using this agency for myself or another family member."
—Marcy Keeley
"Highland Caregivers LLC has been an incredible company to me. From day one, they’ve shown professionalism, compassion, and a genuine commitment to both their clients and staff. The support I’ve received has made a real difference, and it’s clear they truly care about the quality of care they provide."
—Mary Muga
"I'm blown away by the incredible care and compassion shown by the team at Highlands. Their dedication truly stands out, and they go above and beyond, showing incredible patience and empathy. The level of care and attention to detail is truly exceptional. Thank you, Highlands, for always making a difference!"
—Anda Maxegwana
Where we serve
Non-Medical Home Care Across Central Connecticut
Highland Caregivers provides in-home companion and homemaker services within a 20-mile radius of our Waterbury, CT office and beyond. If you're in central Connecticut and need trusted non-medical home care, there's a good chance we serve your area.
Dont see your town? Call us at (203) 819-7494 - we likely cover your area.
Frequently asked questions
Answers to What Families Ask Most
What services do Highland Caregivers provide?
We help your loved one stay safe, comfortable, and supported at home. Our caregivers provide nonmedical Companion and Homemaker services, including companionship, help with daily routines, light housekeeping, meal preparation, errands and transportation, and flexible scheduling such as overnight or live-in support when needed. Everything we do is focused on supporting independence and dignity.
Are your caregivers trained and background-checked?
Absolutely. Every caregiver we work with is carefully screened, background-checked, and trained to make sure your loved one is in good hands.
Do you offer 24-hour or live-in care?
Yes, we do. We offer flexible scheduling, including overnight and live-in support, through our nonmedical Companion and Homemaker services. We’ll work with your family to build a schedule that provides consistent, dependable support at home.
What areas do you serve in Connecticut?
We proudly serve Oakville, Wolcott, Watertown, Naugatuck, Prospect, Plymouth, Woodbury, Thomaston, Cheshire, Bristol, Southbury, Seymour, Oxford, Ansonia, Woodbridge, Derby, Shelton, Danbury, North Haven, New Milford, Bethel, West Haven, Torrington, Terryville, Trumbull, Hamden, Orange, and other towns across Connecticut. We likley cover your area if you are in the central Connecticut area.
How do I get started with Highland Caregivers?
It’s easy. Just give us a call or fill out our contact form. We’ll set up a time to talk, learn about your needs, and recommend a service schedule that fits your family’s situation. No pressure, no obligations, just a helpful conversation.
What types of tasks can a non-medical caregiver help with?
A nonmedical caregiver can assist with a variety of everyday needs, including companionship, light housekeeping, meal preparation, laundry, errands, and transportation. Our goal is to support your loved one’s independence, comfort, and daily routines at home.
Is there a minimum number of hours required to start services?
Yes, we typically require a 4-hour minimum per visit. This allows us to provide consistent, reliable support and make each visit productive. We’re flexible, and we’ll work with you to build a schedule that fits your family’s needs.
Can care be provided temporarily, such as after surgery or hospitalization?
Absolutely. We offer short-term, nonmedical in-home support for families who need extra help at home during a transition period. Services can be arranged quickly and adjusted as routines, schedules, and support needs change.
Do you offer weekend or holiday care?
Yes, our caregivers are available 7 days a week, including weekends and holidays. We understand that care needs don’t stop on holidays, and we’re committed to being there when you need us most.
How quickly can care services begin after we reach out?
We work to get services started as soon as possible — sometimes even the same day, depending on your needs and location. In many cases, service can begin within 24 to 72 hours after your initial consultation. We prioritize a timely start while ensuring a strong match between the client and caregiver.
What happens if my loved one’s needs change over time?
We provide ongoing check-ins to make sure services continue to fit your loved one’s needs. Whether it’s adjusting the schedule, updating routines, or changing the tasks we assist with, we’ll work with you to keep the service plan aligned over time.
Do caregivers help with meal preparation and light housekeeping?
Yes, they do. Our caregivers can help with light housekeeping, laundry, meal preparation, and grocery shopping. It’s all about keeping your loved one comfortable, supported, and able to remain at home with dignity.
Can caregivers provide transportation to medical appointments or errands?
Yes. Whether it’s a trip to an appointment, a quick run to the store, or errands around town, we’ve got it covered. Reliable, safe, and door-to-door transportation support when needed.
Will the same caregiver come each time?
In many cases, we can get started within 24 to 72 hours. Once we understand your needs, we’ll move quickly to find the right caregiver and get everything in place.
How do I know if in-home care is right for my loved one compared to assisted living?
In-home support is ideal for individuals who prefer to remain in the comfort of their own home while receiving help with daily routines and household tasks. It offers personalized, one-on-one assistance and flexible scheduling that many assisted living settings cannot match. We’re happy to help you compare options and determine what best fits your situation.
Proud Member of the Waterbury Regional Chamber of Commerce
Highland Caregivers LLC is proud to be a member of the Waterbury Regional Chamber of Commerce. As a locally owned Connecticut home care agency, we are committed to providing compassionate, reliable non-medical home care services to seniors and adults throughout Waterbury and the surrounding communities.
Helping Families, Navigate Care with Confidence.
We're here to answer your questions and provide the support your loved one deserves.
No commitment. No pressure. Just a helpful conversation.
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Tell Us About Your Family's Needs
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