Non-Medical Home Care in Waterbury, CT
Trusted companion, personal care, and homemaker services for Waterbury seniors and their families — from a locally owned, CT-registered agency right here in the community.
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Waterbury's Trusted Non-Medical Home Care Agency
Highland Caregivers is based at 276 Highland Ave, Waterbury, CT — not a branch of a national franchise, not a call center in another state. We live and work in this community, and the families we serve are our neighbors.
Waterbury has one of the largest senior populations in Connecticut. For many of those older adults, the goal is simple: stay at home. In the familiar neighborhood they’ve known for decades, close to the people and places that matter to them. Not a facility. Not a disrupted routine. Home.
That’s what we’re here to support. Highland Caregivers provides non-medical home care that makes staying home not just possible, but comfortable and safe — companion care for the seniors who need connection, personal care for those who need physical assistance, dementia support for families navigating memory loss, and homemaker services that keep the household running. All non-medical. All built around the individual.
As a Connecticut-registered Homemaker-Companion Agency (HCA #2270), we meet the state’s licensing standards for this type of care. Every caregiver we place is background-checked, matched to the client’s personality and needs, and held to a standard that reflects what we’d want for our own families.
If your loved one is in Waterbury — in the North End, East Side, West Side, Bunker Hill, or anywhere across the city — we can help. Reach out for a free, no-pressure consultation and we’ll figure out the right level of support together.

what we offer
Non-Medical Home Care Services for Waterbury Families
Companion Care
Consistent visits, genuine conversation, and a familiar presence for seniors experiencing isolation or who simply need regular social engagement.
Best for: Seniors who live alone or need engagement during the day.
Personal Care Assistance
Dignified, hands-on help with bathing, grooming, dressing, and safe mobility — for seniors who need physical support to remain at home.
Best for: Those needing help with physical tasks and maintaining personal hygiene.
Dementia & Memory Support
Around-the-clock presence and nighttime support for seniors who need more than daytime care — or whose families need coverage through the night.
Best for: Loved ones diagnosed with Alzheimer's, Parkinson's, or other forms of dementia.
Overnight & Live-In Care
Round-the-clock monitoring and assistance for peace of mind through the night or constant companionship.
Best for: Seniors with fall risks, "sundowning" symptoms, or those needing 24/7 care.
Homemaker Services
Light housekeeping, laundry, and meal preparation to keep the home clean, safe, and running smoothly.
Best for: Seniors who want to remain at home but struggle with household chores.
Home Care You Can Actually Trust
CT Registered Agency
We are a Connecticut-registered Homemaker-Companion Agency (HCA #2270) — meaning our operations meet the state's licensing standards.
Bonded & Insured
Every client engagement is backed by our bonding and insurance — protecting your family and your home.
Background-Checked
Every caregiver is thoroughly screened before they ever enter a client's home. No exceptions.
Flexible Scheduling
From a few hours a week to overnight and live-in care — we build the schedule around your loved one's needs.
24/7 Emergency Support
Emergencies don't wait for business hours. Our team is reachable around the clock when your Waterbury family needs us.
Locally Owned & Based
Our office is right here at 276 Highland Ave. We're invested in this community — and it shows in how we work.
Serving Waterbury and Surrounding Communities
While we are based in Waterbury, our high-quality non-medical home care extends throughout the region.
Don't see your town? Call us at (203) 819-7494 — we likely cover your area.
Care Can Begin in as Little as 24 Hours

Reach Out
Call us at (203) 819-7494 or fill out our contact form. Tell us a little about your loved one's situation — no commitment required.

We Match Your Family
We take time to understand your loved one's personality, daily routines, and care preferences — then match them with a caregiver who's the right fit.

Care Begins
In most cases, we can have a caregiver placed and services underway within 24 to 72 hours of your initial call.
Questions from Waterbury Families
How quickly can home care start in Waterbury?
In most cases, we can have a matched caregiver placed and services started within 24 to 72 hours of your first conversation with us. If your situation is urgent, call us directly at (203) 819-7494 and we'll do everything we can to move faster. Since our office is based in Waterbury, we don't have the scheduling delays that out-of-town agencies face.
Is Highland Caregivers a franchise or locally owned?
Locally owned and operated. Highland Caregivers is based at 276 Highland Ave in Waterbury — not a branch of a national franchise. The people you speak with and the caregivers we place are part of this community. That matters to us and to the families we serve.
What's the difference between a home care agency and a private caregiver?
Hiring a private caregiver means you're responsible for vetting, hiring, paying, and managing that individual — including handling taxes, liability, and coverage when they're unavailable. Working with a licensed agency like Highland Caregivers means that's all handled for you. Our caregivers are screened, background-checked, insured through our agency, and backed by a team that can provide coverage if your regular caregiver isn't available.
Ready to Talk About Care for Your Waterbury Family?
We're here to answer your questions and provide the support your loved one deserves.
No commitment. No pressure. Just a helpful conversation.